Douglas Max is Managing Director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills. Robert Bacal is an author of Managing Performance and The Complete Idiot's Guide to Consulting and other books dealing with human resources issues.

Part I How to Plan, Conduct, and Write A Performance Review Introduction: How To Use This Book to Write a Faster, Better Appraisal Preparing for the Review by Documenting Behaviors and Performance Conducting the Review Writing the Appraisal Part II Perfect phrases for Evaluating Performance (partial list of skills areas covered)