Author(s): Byron Sharp; Marianthi Livaditis; Larry Lockshin; Karen Nelson-Field; Magda Nencyz-Thiel; Adrian Palmer; Anita Peleg; John Scriven; Herb Sorensen; Maxwell Winchester; Katherine Anderson; Dag Bennett; Svetlana Bogomolova; David Corkindale; Nick Danenberg; Charles Graham; Nicole Hartnett; Rachel Kennedy

Business, Economics and Law

Marketing is an important area of management activity in any organisation. It generates trade and involves analysing, planning, managing and controlling activities concerned with creating and maintaining high levels of customer service and satisfaction. The marketer's central task is to makethe brand easy to buy and this requires ensuring people can find it and know about it. This book does that as it covers the main concepts and principles that underlie marketing theory and practice.Bridging academic theory and real-world marketing knowledge, the book introduces students to the core topics necessary for their undergraduate studies and is designed with the future professional in mind. It clearly illustrates how marketing problems have been solved in business - connecting theoryto practice. Combined with an enriched digital obook version of the book it is very practical in orientation and provides a more realistic view of marketing issues. Written by a combination of marketing academics and marketing scientists who engage with industry it presents information that ispractical and interesting in a style that is theoretical and accessible.