Author(s): R. Richard Ritti; Steve Levy

Behaviour Management

Now in its eighth edition, The Ropes has been used by business professionals for over thirty years. Throughout this updated book, brief descriptions of theory are followed by groups of illustrative stories. The material deals with issues central to life in an organization issues of how the culture of an organization functions. Incorporated throughout are numerous examples of behaviors and decisions with real consequences that can enhance or impede careers. Business professionals will also discover the unwritten rules of organizations, such as the impact of stereotypes.