Part 1: Introduction 1. What is organisational behaviour? Part 2: The individual 2. Foundations of individual behaviour 3. Attitudes and job satisfaction 4. Personality and values 5. Perception and individual decision making 6. Motivation concepts 7. Motivation: from concepts to applications 8. Emotions and moods Part 3: The group 9. Foundations of group behaviour 10. Understanding work teams 11. Communication 12. Basic approaches to leadership 13. Contemporary issues in leadership 14. Power and politics 15. Conflict and negotiation Part 4: The Organisation 16. Foundations of organisational structure 17. Organisational culture 18. Organisational Performance Systems 19. Organisational change and development Appendix: Research in organisational behaviour