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Getting Past No: Negotiating with Difficult People
William Ury, co-author of the classic, Getting to Yes, now presents a proven, five-step strategy for tackling the very thorniest aspect of the subject - dealing with people who won't deal.How can you get to 'yes' when the other person says, 'no'? How can you negotiate successfully with a different clien...
An Incomplete Education: 3,684 Things You Should Have Learned But Probably Didn't
When it was originally published in 1987, An Incomplete Education became a surprise bestseller. Now this instant classic has been completely updated, outfitted with a whole new arsenal of indispensable knowledge on global affairs, popular culture, economic trends, scientific principles, and modern arts....
Total excl. delivery $86.94 AUD