Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
Author(s): Donna Flagg
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
Product Information
Donna Flagg is a business consultant, and visiting instructor and speaker at NYU and speaks at various conferences conducted by The Business Leadership Network and The Conference Board. She is a blogger on ExpertBusinessSource.com for Reed Business Interactive and is frequently quoted in the press for her workplace expertise.
General Fields
- :
- : McGraw-Hill Education - Europe
- : McGraw-Hill Professional
- : 0.252
- : December 2009
- : 210mm X 137mm X 13mm
- : United States
- : books
Special Fields
- : Donna Flagg
- : Paperback
- : 1
- : 658.452
- : 224
- : Illustrations