It's Not about the Coffee: Lessons on Putting People First from a Life at Starbucks
Author(s): Howard Behar
During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadershipaand not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.
aA book about how to succeed anywhereanot just in business.a
aFormer U.S. Senator Bill Bradley
aThe most down-to-earth, in-the-trenches, straightforward, and utterly useful leadership book Iave ever read.a
aJames A. Autry, author of "The Servant Leader"
aThe tips inside are intelligent, heartfelt, tested and honed in reality. Bravo.a
aDavid Allen, author of "Getting Things Done"
Howard Behar joined Starbucks as a senior executive in 1989, when it had just twenty-eight stores. His positions have included executive vice president of sales and operations, president of Starbucks International, and president of Starbucks North America. He has also served on the company's board of directors since 1996.
- : 9781591842729
- : Penguin Putnam Inc
- : Portfolio
- : 0.168
- : April 2009
- : 198mm X 130mm X 15mm
- : United States
- : books
- : Howard Behar
- : Paperback
- : 658.4092
- : 183
- : Management & management techniques
- : illustrations